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Customer: my laptop facebook is different than my phone facebook
Technician's Assistant: I understand you're having trouble with Facebook on your laptop. Can you tell me what exactly the difference is between your laptop Facebook and your phone Facebook?
Customer: the laptop has started differently than it has in past. now only opens with world posts and no friends, groups, pictures, etc.
Technician's Assistant: Have you tried logging out and logging back in to Facebook on your laptop?
Customer: yes
Technician's Assistant: OK. Thanks for the info. And, how would you like to connect with the Laptop Technician - phone call or online chat?
Customer: on;ine chat
Answered by Renz O. in 5 mins 1 year ago
Expert
14,608 satisfied customers
Specialities include: Windows/Mac Issues, PC Troubleshooting, Computer or Laptop Errors and Upgrades
Read more
Hello and welcome to JustAnswer. I'm Renz and I'll be assisting you today.
I'll do my best to provide the answer you need.I understand that you're having a problem with your facebook account on laptop
Can you try to reset your account's password ***** this link here:
https://www.facebook.com/login/identify
Enter your email address, and then check your email for the instructions or link to reset your password.
Follow the instructions to reset your password.
Once done, try to sign in your account using the new password
Please let me know how it works
Customer
I'm confused as to which email address it is attached to. Can you look up my link https://facebook.com/ed.seidel.14
The verification code for login will be sent to the registered phone number or email address of the account.
Please check your Inbox or Spam/Junk folders.
Customer
i believe it is***@******.***,com which I no longer have access to
Discover more answers
How can I log in to Facebook if Im using a different phone than what registered on my account?
I just got a new phone with a different phone number than my facebook account shows. Now my profile is showing up as
My Facebook was hacked and it appearing in a different language other than English. I’m not getting the codes Facebook
Customer
com not ,com
If you do not have the recovery phone number or email address for the account, click the "Try another way" button to see for other options to verify that the account belongs to you.
Please let me know how it goes.
Customer
should have phone number
You try to reset your account's password ***** using this link here: https://www.facebook.com/login/identify
Customer
why am I not getting a message on my phone?
Can you check your emails again,
Open Inbox and then locate an email from Facebook Security informing when the account email address, phone number or password ***** *****
Click This Wasn't me.
Follow the instructions to secure your account and revert the changes
Please also check your Inbox or Spam/Junk folders.
Please let me know how it goes.
Customer
Got it
Please feel free to let me know if you need more assistance. Thank you!
Hi, just checking how's everything going?
I hope this helps, and if there's any uncleared part of my response or if you need more help, please feel free to let me know. I am happy to assist you.
Thank you for choosing JustAnswer, and keep safe as always!
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Renz O.
14,608
satisfied customers
Tech Support Specialist
Renz O.
Tech Support Specialist
14,608 satisfied customers
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I had no idea this service existed! I needed an appraisal for a mid-century vase. I had my answer within 5-10 minutes! Not only did I get the appraisal amount, but the appraiser included information about the artist and the piece. Thank you, LadyTanya, for responding so quickly!
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Here's what our customers are saying about us
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